Sweepstakes Rules

These Sweepstakes Rules explain how promotional sweepstakes work at High 5 Casino, how to participate, how to collect and use Sweeps Coins, and how prize redemptions are handled. This page is designed to be clear and easy to follow, but it does not replace the official Terms on the site. All offers are void where prohibited by law.

Eligibility - Who Can Play

To participate in sweepstakes promotions and use Sweeps Coins, you must meet all eligibility requirements below:

You must be at least 21 years old at the time you create your account and whenever you participate.

You must be physically located in an eligible jurisdiction when you access the platform and when you participate in any sweepstakes promotion. Participation is not available in the following states: Arizona, California, Connecticut, Delaware, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, New Jersey, Nevada, New York, Pennsylvania, Rhode Island, Tennessee, Washington, West Virginia.

You must be able to pass identity and location verification when requested. If you cannot, you may be restricted from Sweeps Coins play and/or prize redemption.

Geographic Limits - Location Matters Every Time You Log In

Sweepstakes availability can change based on your real-time location, not just your home address. If you travel into an excluded state, Sweeps Coins participation and redemptions may be blocked until you return to an eligible location and complete any required verification.

Using tools designed to hide or spoof your location (such as VPNs or similar methods) is prohibited and may result in disqualification and account closure.

Account Registration Rules - One Person, One Account

To keep the sweepstakes fair and compliant:

Only one account is allowed per person. Creating or using multiple accounts (even with different emails, phone numbers, devices, or payment methods) can lead to account suspension, closure, and forfeiture of Sweeps Coins and any unredeemed prizes.

You must provide accurate, current information during registration. If your details are incomplete or misleading, redemption requests may be delayed or denied.

Accounts are intended for personal use only. Sharing accounts or allowing anyone else to use your account is not allowed.

If you want background on the platform, features, and gameplay options, see our High 5 Casino page.

Understanding the Two-Coin System - Game Coins vs Sweeps Coins

High 5 Casino uses two types of promotional currency:

Game Coins are for entertainment-style play only and are not redeemable for prizes.

Sweeps Coins are used to participate in sweepstakes-style gameplay and may be eligible for prize redemption once all requirements are met.

How to Obtain Sweeps Coins - Including Free Methods of Entry

No purchase is necessary to enter or participate in sweepstakes promotions where applicable. Players can obtain Sweeps Coins through free methods as well as optional purchases tied to Game Coins bundles.

Free methods commonly include promotional grants such as signup offers, daily login promotions, and other periodic giveaways made available through the site. When offered, these free opportunities are available on the same basis as purchase-based opportunities, subject to eligibility, account limits, and verification.

Optional purchases may also be available. When you buy a package, you are purchasing Game Coins for play, and Sweeps Coins may be included as a promotional bonus. Purchasing does not increase your odds of winning compared to free entry options.

Welcome Offer and Ongoing Promotions - How They Work

Promotions may be granted automatically once you qualify. No promo code is required for the offers listed below, and availability is subject to eligibility and location.

The current Welcome No-Deposit offer provides 400 Game Coins, 3 Sweeps Coins, and 300 Diamonds. The playthrough requirement is 1x on Sweeps Coins, and it applies to Sweeps Coins games.

A First Purchase offer may be available for a $29.99 purchase and includes 300 Game Coins, 52 Sweeps Coins, and 100 Diamonds, plus 1 Sweeps Coin daily for 5 days. The playthrough requirement for the Sweeps Coins portion is 5x on eligible Sweeps Coins games.

A Daily Login promotion may provide 1 Sweeps Coin per day, with a 1x playthrough on Sweeps Coins.

Promotions can be changed, paused, or removed, and individual offers may have additional conditions such as time windows, account activity requirements, or limits per person.

Participation Requirements - Fair Play Standards

By using Sweeps Coins, you agree to play in a way that supports fair sweepstakes participation. This includes following game rules, respecting promotional limits, and completing any required playthrough before requesting a prize redemption.

Wagering requirements apply to Sweeps Coins received from promotions. In general, slots contribute 100 percent toward Sweeps Coins playthrough, while table games and other non-slot games may contribute at reduced rates that do not exceed 20 percent.

Sweeps Coins Expiration - Don’t Let Your Balance Go Cold

Sweeps Coins may expire after 60 days of account inactivity. Inactivity generally means no meaningful account use for that period. Logging in regularly and participating helps keep your balance active, but always check the current on-site terms for how inactivity is defined at the time of play.

Prize Redemption - Minimums, Methods, and Processing Times

Prize redemption is available only after you meet all conditions, including identity verification and any applicable playthrough requirements.

Minimum redemption thresholds apply. Redemptions require at least 50 Sweeps Coins for gift cards or 100 Sweeps Coins for cash prize redemption.

Redemptions are typically processed within 1-5 banking days and may be delivered through third-party payment services. Timing can vary based on verification status, banking partners, and security reviews.

Verification (KYC) - What You May Need to Provide

To protect players and prevent fraud, High 5 Casino may require verification before allowing Sweeps Coins redemption and in other situations (such as unusual account activity).

Verification may include confirming your identity, age (21+), address, and location, and may require documentation. You may also be asked to confirm that the payment methods used on the account belong to you.

If verification fails or requested documents are not provided, redemption may be denied and your account may be restricted.

Payment and Redemption Notes - Keeping Transactions Clean

If you choose to make a purchase, only use payment methods that you are authorized to use. Supported options may include Apple Pay, Bank Transfer, Discover, MasterCard, Skrill, Trustly, and Visa, subject to availability and additional checks.

Chargebacks, disputed transactions, or activity that suggests payment abuse may lead to account restrictions, reversal of promotional credits, forfeiture of Sweeps Coins, and possible closure.

Prohibited Activities - What Can Get You Disqualified

To keep sweepstakes promotions legitimate, the following activities are not allowed and may result in suspension, disqualification, forfeiture of Sweeps Coins, and/or permanent account closure:

Using multiple accounts, false identities, or third-party accounts.

Using VPNs, location spoofing tools, bots, scripts, automation, or other methods intended to manipulate gameplay or promotions.

Abusing promotions, including excessive or coordinated referral behavior, exploiting offer timing, or attempting to gain promotional credits outside intended rules.

Collusion, chip-dumping, or any coordinated play intended to bypass normal participation standards.

Attempting to redeem prizes using inconsistent or unverifiable personal information.

Fraud Prevention and Security Reviews - Why Redemptions Can Be Delayed

High 5 Casino may place accounts or redemptions under review to prevent fraud and comply with legal obligations. Reviews may be triggered by patterns such as rapid balance spikes, repeated failed verification attempts, mismatched location signals, repeated charge disputes, or gameplay behavior that suggests exploitation.

During a review, you may be asked for additional information. If concerns cannot be resolved, the platform may deny redemptions and take action up to and including account closure.

Account Suspension or Closure - Common Triggers

Your account may be suspended, limited, or closed if:

You are under 21 or cannot confirm age.

You are located in an excluded jurisdiction or cannot confirm eligible location.

You created more than one account or shared an account.

You attempted to manipulate promotions or game systems.

You failed verification or provided inaccurate information.

You engaged in prohibited payment activity, including chargebacks or unauthorized payment use.

If an account is closed for rules violations, any Sweeps Coins, promotional credits, and pending redemptions may be forfeited where allowed by law.

Help and Support - Get Answers Before You Play

If anything in these Sweepstakes Rules is unclear, contact support before participating or submitting a redemption request. High 5 Casino support options include FAQ access, chat, and email at support@high5casino.com.

By registering and participating, you confirm that you understand these rules, meet the eligibility requirements, and agree to follow fair-play standards every time you use Sweeps Coins.